About
About Michael and Deaf Insurance.
Michael reviews new quote and referral requests and helps keep the first conversation clear, practical, and easier to follow from the beginning.
About Michael Peltier
Michael has over 5 years of project management with companies such as Amazon and MNsure. He led the project with Briva Health and Hennepin County with helping residents gain back their medical assistance after the pandemic. Michael has 10 years of customer service and values on educating consumers, improving the language barrier with deaf and hard of hearing, and making sure that customers are protected with their insurance concerns.
Michael is fluent in American Sign Language and has a bachelors in Economics. He enjoys spending his free time by going on hiking trips such as climbing half dome in California, hiking a fourteener in Colorado, or canoeing in the boundary waters.
If a video call feels like the easiest way to start, Michael is always happy to connect that way.
What to expect
What stays consistent in the process.
These are the parts of the experience Michael is trying to make easier for clients and referral partners from the beginning.
Start in plain language.
You do not need the exact insurance term before reaching out. Explaining what changed or what feels unclear is enough to begin.
Communication gets handled early.
Preferred contact methods are part of the intake, so they do not have to be sorted out halfway through the conversation.
The next step stays clear.
The goal is a response that feels organized, direct, and connected to the actual insurance decision you are trying to make.
Next step
Ready to start the conversation?
Use the quote form if the help is for you, your household, or your business. Use referrals when you are sending someone our way.
